What is refund policy ?

Cancellation Terms

After making payment to Gaze IT Solutions Private Limited, customers may request for cancelling the order within 48 hours of payment by contacting cs@gazeit.in or 08550960220.

Gaze IT Solutions Private Limited reserves the right to accept or reject any cancellation request at its sole discretion, including cases where order processing, dispatch, or service preparation has already begun. Any concerns or disputes will be handled directly between Gaze IT Solutions Private Limited and the customer.

Replacement Terms

Gaze IT Solutions Private Limited entertains requests for replacement only in cases of proven product defects, damage during transit, or service issues. Refunds are not provided under any circumstances. To request a replacement, customers must contact Gaze IT Solutions Private Limited via cs@gazeit.in or 08550960220 within 3 days of delivery / service completion, along with the invoices, order information and supporting details to establish the alleged defects, damages, or deficiencies.

Gaze IT Solutions Private Limited may accept or reject a replacement request at its sole discretion. If Gaze IT Solutions Private Limited approves the replacement request, the replacement will be processed within the timeline communicated by Gaze IT Solutions Private Limited. Any concerns or disputes will be handled directly between Gaze IT Solutions Private Limited and the customer.

Refund Terms

Gaze IT Solutions Private Limited entertains requests for refunds only in cases of proven defects in product, damage during transit, service issues. To make a request, customers should contact Gaze IT Solutions Private Limited via cs@gazeit.in or 08550960220 within 3 days of delivery / service completion with the invoices, order information and supporting information to establish the alleged defects, damages or deficiencies.

Gaze IT Solutions Private Limited may accept or reject a request for refund at its sole discretion. If Gaze IT Solutions Private Limited approves the refund request, refunds will be processed within the timeline communicated by Gaze IT Solutions Private Limited. Any concerns or disputes will be handled directly between Gaze IT Solutions Private Limited and the customer.

Contact Information

For any cancellation, refund, or return requests, please contact us at cs@gazeit.in / 08550960220.